FAQ’s

At AntiFlame Active Alarm, we've done our best to create a Web site that anticipates and satisfies our customers' needs. With that goal in mind, we've compiled a list of frequently asked questions. If you do not find an answer to your question here, please feel free to contact:
t: 0843 289 4643
e: office@antiflame.co.uk

[CUSTOMER SERVICE]
What guarantee do I receive with the AntiFlame Active Alarm system?
All AntiFlame Active Alarm equipment is covered by a 5 year parts guarantee.

[SALES]
Where can I purchase the AntiFlame Active Alarm system?
The system and its components are purchased direct from AntiFlame Active Alarm sales department who will liaise with you and your preferred nominated installer to ensure the correct type and quantity of detectors are installed.

[SUPPORT]
What if I require more detectors (smoke, heat, ionization, CO2) or have a technical question during installation?
Detectors can be purchased as mentioned above and your questions can be answered by calling Customer Services for assistance: 0843 289 4643

[PRODUCT / SERVICE SPECIFIC]
How does the AntiFlame Active Alarm detector work?
Upon activation it sounds an audible alarm AND cuts off all mains services without human intervention.

[MISCELLANEOUS]
Is it true, if I fit an AntiFlame Active Alarm system, my Buildings and Contents Insurance premium will be lowered?
Yes. You should check with them first, but in many cases mortgage lenders and insurers will offer you lower premiums once your AntiFlame Active Alarm system is fitted and Fitting Certificate submitted.